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How Can Bravo Help You?

Do you have questions? Need more information?
We're here to help!

We have all the answers to your questions here on our help page. Visit the links below to learn more about our company and our manufacturing process. We also have product manuals that you can download and print. Need new hardware? Download and send us a hardware request form. We also provide forms for hassle-free returns and exchanges.


For the fastest service, please contact us via phone, email, or live chat. One of our helpful customer service representatives will be glad to assist you.

Contact Us
  • Phone: 956-783-7682
  • Email: Office@BravoConcealment.com
  • Address: 1012 N Alamo Rd Alamo Tx, 78516
Contact Us

Frequently Asked Questions

No, there is no retention on a light bearing holster when trying to holster a gun without the light, since most of the retention is set on the light itself.
Sweat guards keep the slide from touching your body or clothing.
Yes, you can adjust the cant of a holster by moving belt loops up or down along the rivet line. *Cant cannot be adjusted on any sub-compact model guns.
There is no holster that will not eventually wear on a gun. With that being said, Kydex has a very smooth inner surface which is not as abrasive as other hard plastics or leather. Bravo Concealment Kydex Holsters also have much tighter tolerances than other types of holsters. This helps in keeping the gun secure and without "rattling" or moving in the holster. This keeps the gun from wearing faster. Kydex holsters will preserve the finish better than any other product.
It is very unlikely. Please contact us if your retention needs to be reset or you feel your holster needs a retention adjustment.
Yes, Bravo Concealment holsters have a unlimited lifetime warranty. If you have any problems just ship it back at your convenience and we will fix it or replace it. Note: any discontinued items will be replaced with an a current product of equal value or optional in-store credit.
You have 30 days after you receive your item(s) to return for a full refund (excluding shipping)
You can cancel at any time. Cancelation MUST be done over the phone.
Yes you can. Depending on the change, there may be a small delay added to your order. Order changes can be done over the phone.
Our standard lead time is 3-5 business day. During sales/holiday periods lead times vary depending on the order volumes received. Please keep in mind the standard lead time no longer applies during sales/holiday periods. Please contact our customer service department and a representative will be glad to provide you with an approximate shipping time.