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Returns Policy


Returns

Bravo Concealment offers a 30-day Return policy should you wish to try our products out, if you are not fully satisfied with your purchase you have 30-days from the day you received the item/s to return for a full item refund. To complete your return, we require a return request authorization, this can be done directly from the following link. *Returns* 

**Note: Customer will be responsible for all freight and shipping charges on items returned that are not the result of Seller’s error. Bravo Concealment is not responsible for lost shipments on items being returned.

Additional Non-Returnable items:

Gift Cards, Apparel, Caps,


Exchanges

Bravo Concealment offers a 30-day Exchange policy. Should you wish to try our products out and if you are not fully satisfied with your purchase you have 30-days from the day you received the item/s to exchange for a different item. To complete your exchange, we require a request authorization, this can be done directly from the following link. *Exchanges*

Once we get to your exchange request, we will send you an email to notify you of your approval or rejection. If approved once your item is received and inspected, we will send you an email to notify you that we have received your item. We will then process your exchange and have the order shipped within our current lead time.

**Note: Any discontinued items will be replaced with a current product of equal value or optional in-store credit. Customer will be responsible for all freight and shipping charges on items exchanged that are not the result of Seller’s error. Bravo Concealment is not responsible for lost shipments on items being returned.


Refunds

There is often some processing time before a refund is posted. If you haven’t received a refund yet contact your credit card company, it may take some time before your refund is officially posted. This can take up to 3-5 business days depending on your bank. If you’ve done all of this and you still have not received your refund, please contact us.

**Note: Customer will be responsible for all freight and shipping charges on items returned that are not the result of Seller’s error. Shipping cost are non refundable.


Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, the refund will be made and processed to the original form of payment.


Shipping Address

To return your product, you should mail your product to:
1012 N. Alamo Rd Alamo, Texas US 78516

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.