Frequently Asked Questions
Q. What is the difference between the BCA (Patriot) Holster and the RTT?
A. The only difference is: The BCA Holster has a forward cant while the RTT has a "zero" cant. (cant CAN be adjusted by moving belt loops up or down on both RTT and BCA Holsters. This option is only available on full size and compact gun models)
Q. What is the current lead time on Custom Holsters orders?
A. As of November 11th, 2016 due to high volume in orders, turnaround time is APPROXIMATELY 6-8 weeks. Please feel free to call us or send us an email requesting an estimated shipping date. Each holster is carefully hand made, therefore quality will NOT be sacrificed for speed. Sorry for any inconveniences. Please be patient as we make you the best kydex holster possible.
NOTE: Our lead times are VERY accurate. We are committed to shipping your orders within our lead times. There may be some rare instances where an order will ship out after the 8 weeks stated but that is highly unlikely.
Q. Is there retention on a light bearing holster when used with a non-light bearing gun?
A. No, there is no retention on a light bearing holster when trying to holster a gun without the light, since most of the retention is set on the light itself.
Q. What is the purpose for the “slant cut” design?
A. “Slant cut” allows the user to move dynamically without the corners of the gun holster or mag pouches digging into the thigh area.
Q. Do all gun holsters have the “slant cut” design?
A. Yes, “slant cut” is standard on all gun holsters.
Q. What is the purpose of the “sweat guard”?
A. Sweat guards keep the slide from touching your body or clothing.
Q. *Can I adjust the cant on a holster?
A. Yes, you can adjust the cant of a holster by moving belt loops up or down along the rivet line. *Cant cannot be adjusted on any sub-compact model guns.
Q. Are Bravo holsters hand made?
A. We currently have 2 methods of holster making. We have our traditional way and our new Advanced Manufacturing Process. Both lines do incorporate hand crafting.
Q. Will Kydex scratch my gun?
A. There is no holster that will not eventually wear on a gun. With that being said, Kydex has a very smooth inner surface which is not as abrasive as other hard plastics or leather. Bravo Concealment Kydex Holsters also have much tighter tolerances than other types of holsters. This helps in keeping the gun secure and without "rattling" or moving in the holster. This keeps the gun from wearing faster. Kydex holsters will preserve the finish better than any other product.
Q. Will the retention ever wear out on my holster?
A. It is very unlikely. Please contact us if your retention needs to be reset. We will send you a video through email that will show how you can set the retention yourself. Or, send it back to us and we will do it for you at no cost.
Q. Do Bravo Concealment holsters have warranty?
A. Yes, Bravo Concealment holsters have a unlimited lifetime warranty. If you have any problems just ship it back at your convenience and we will fix it or replace.
Q. Do you offer LEO, Military and First Responder discounts?
A. Yes we do. Please email us regarding this and we will offer a coupon code which can be used at checkout.
Q. What is your return policy?
A. You have 30 days after you receive your item(s) to return for a full refund (excluding shipping)
Q. Can I cancel an order before it ships?
A. You can cancel at any time. However, there will be a 10% restocking fee on orders past 15 days. Cancelation MUST be done over the phone.
Q. Can I change an order before it ships?
A. Yes you can. Depending on the change, there may be a small delay added to your order. Order changes can be done over the phone or through email.