We owe it all to you guys, our customers. Nothing else left to say. You guys are the best. I talk about you guys to my team almost the same way I talk to them about my children. Keep doing what you guys are doing.
Thanks for everything,
Rene Aguirre
Owner
Transcript:
Getting fulfilled on a daily basis.
Orders are getting fulfilled every day, guys, and, you know, you guys helped us put us on the map. You guys made us who we are, and we're indebted to you guys, and we thank each and every one of you guys. From our customers to, just, you guys that just follow us on a daily basis, thank you.
Rene Aguirre is the founder and owner of Bravo Concealment. Rene has been carrying concealed on a daily basis for over 8 years and has been a CHL (concealed handgun license) holder for more than 20 years. Finding a high interest in firearms for many years, Rene started Bravo because of the “lack of” a good concealed carry holster on the market.
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3 comments
You know there are companies that “say” they give great customer service and then there are companies who actually do it. You folks walk the talk!
I am a retired senior executive from West Marine, INC. and our motto was always “Give better than expected customer service”. When a customer took the time out of their busy day to let me know about better than expected service I would immediately contact that employee to let ’em know. If an employee let down a customer – Well, coaching was in order.
Keep up the great work!
73,
JohnyMac
Susquehanna, PA.
What a great way to show your customers that you care about us and our business. I also ordered my Tortion IWB holster right after Christmas as Santa left me a G43 for CCW after receiving my wish list. I was carrying a G17 as well as a G26 but decided to go with a single stack as its an easier CCW in the summer months. This is my first Bravo holster, Im bery excited to use it. Haven’t received mine yet but I understand. Just can’t wait till it arrives so, I can see if it’s as good as all my friends tell me it is. If so, I have many more weapons that I plan on getting better holsters for.
R/S
Don Groff
GySgt / USMC
This is a very nice way to say thank you to the customers of Bravo Concealment, and adds perspective to your operations within. The thanks goes to you and your team as well, for providing a product and customer service that is 2nd to none.
I recently purchased my first Bravo Concealment OWB holster for my new Glock 19, and am very pleased on the craftsmanship and quality of your product.
At first, I was a little apprehensive after ordering my holster during the Christmas holidays, because I had to wait almost 2 weeks for my order to process and be shipped to me. Even though the website said 3-5 days to process orders, and that there may some delays due to the holiday rush, the excitement of being able to carry my new firearm and the delay still got the best of me. My bad!
I now stand corrected, and offer my profound appreciation to the Bravo Concealment team in pushing my order though to me. The product is awesome, and the team paramount to this industry. I most definitely am looking into my next purchase with Bravo Concealment, for a couple of my other weapons. Keep up the great work guys!
Sincerely,
DTV