I sit down with Dorcie, our customer service and office manager. We talk about how important Bravo Concealment's customer service is. We dive deep into what makes us who we are, and how to deal with super difficult customers. Its got great content, hope you enjoy!
Rene Aguirre is the founder and owner of Bravo Concealment. Rene has been carrying concealed on a daily basis for over 8 years and has been a CHL (concealed handgun license) holder for more than 20 years. Finding a high interest in firearms for many years, Rene started Bravo because of the “lack of” a good concealed carry holster on the market.
Comments (13)
Nice video that Rene, Darcie and Bravo shared. I’m retired now but worked in manufacturing, engineering as well as company business team member for 24/7 disposables products company. As the engineering representative for many years, we reviewed consumer complaints each month. We had a 24/7 hotline and 2 full time consumer representatives. With the vast diversity in our great country you find a full spectrum of consumers. You strive to satisfy all but never can. Motivations and truth are difficult and or impossible for the 1.5%
Strive for 100% but but don’t expect it realistically. You guys are doing great. Quality is always king!
Be Safe
Chuck Saylor
NRA CC Instructor
Csaylor056@comcast.net
Like to see a holster for the fun 509 tactical.Thanks
Like to see a holster for the fun 509 tactical.Thanks